What should I do if API requests fail or webhooks are delayed?
If API requests fail or webhooks are delayed, follow these steps: Check the API documentation: Review the endpoint requirements and ensure your requests match the expected format.
Verify your system: Confirm that your endpoints are operational and correctly configured.
Monitor error codes: Analyze the error codes returned by failed API requests to diagnose the issue.
Contact support: If the problem persists, reach out to the Integration team at [email protected] for assistance.
Delays in webhooks might also require validation of your endpoint’s responsiveness and troubleshooting with the Grubtech team to resolve the issue efficiently.
Updated about 2 months ago